Sunburst Pharm will accept, for return or exchange, no questions asked, any unused, unsatisfactory, or defective cannabis products up to 30-days after their initial purchase. Cannabis products must be returned with their original packaging and all Sunburst Pharm patient labels attached. Products returned without their original packaging or labeling do not qualify for an exchange. Patients seeking to dispose of the unwanted products purchased from the dispensary for destruction may do so at any time outside of the 30-day window refund window.
CANNABIS RETURN POLICY
PARAPHERNALIA RETURN POLICY
All sales of glass smoking accessories (eg. hand pipes, water pipes, dab straws, etc) are final. We encourage customers to inspect all products prior to purchase to ensure they are happy with the item before leaving. Once the item has left the store it can no longer be returned.
Non-glass smoking accessories (eg. vape machines, e-nails, grinders, tools, torches, etc) can only be returned if the item is found to have a manufacturer’s defect. Defective items must be returned within 72-hours of the initial purchase with the original receipt.